A course participant who has paid and is requesting to be withdrawn from a course must send an email to the instructor asking to be withdrawn. Verbal requests cannot be accepted. This is needed for audit purposes.
When a course/workshop registrant withdraws/asks to be refunded the course fee, the guild will refund the course fee according to the following refund schedule:
| Time Frame of requested withdrawal | Refund Action |
| More than two weeks (14 calendar days) out | 100% less $10 admin fee |
| Between 5 and 14 calendar days | 50% refund |
| Less than five calendar days | No refund |
Exceptions
- The guild reserves the right to deduct an administration fee, with exceptions on a case-by-case or individual basis.
- When the course/workshop is cancelled by the guild, this policy would not apply.
- When the course/workshop is postponed by the guild, this policy would not apply.
Frequently Asked Questions
What happens if the Guild cancels the course?
Participants are issued a full refund, with no administrative fee deducted.
When should payment for course be received?
Registration is only confirmed when payment is received.
Does the guild hold spots for members/non-members?
It is not possible to hold spots for potential participants. Full payment is due in order to secure confirmation of spot in course.
Does the Guild issue credits for future courses?
It is not possible to issue credits for future courses.